Professionals Australia and its divisions are registered business names of the Association of Professionals Engineers, Scientists and Managers, Australia (APESMA), a registered organisation under the Fair Work (Registered Organisations) Act 2009.
Professionals Australia is a national non-profit organisation, representing professional employees, including:
Professionals Australia collects personal information in order to conduct its business in providing the following primary services:
- Industrial representation, support, information and advice in maximising salaries, employment conditions and career advancement.
- A range of member services and products to support professional needs, as well as to provide significant discounts on banking, financial, legal, superannuation, insurance and other services.
Professionals Australia operates in the political, legal, industrial and social spheres.
In this policy, a reference to Professionals Australia includes all its divisions – Professional Contractors and Consultants Australia, Professional Scientists Australia, Professional Pharmacists Australia, Professional Architects Australia, Professional Managers Australia, IT Professionals Australia, Collieries Officers and Staff Association, Professionals Australia LGEA, Translators & Interpreters Australia and Professionals Contractors and Consultants Australia.
How this Policy applies
This Policy applies to personal information Professionals Australia collects from you:
- via one of our websites;
- via social media;
- via telephone;
- via email;
- via fax;
- in person; and/or
- in writing.
This Policy also applies to personal information collected about you from any other third party.
Professionals Australia websites
Aside from forms that you knowingly complete, Professionals Australia websites collect two types of information. The first type is anonymous information using google analytics. The web server makes a record of your visit and logs the following information for statistical purposes:
- the user’s server address;
- the user’s top level domain name (e.g. com, .gov, .net, .au, etc.);
- the date and time of the visit to the site;
- the pages accessed and documents downloaded;
- the previous site visited; and
- the type of browser used.
You can adjust your Internet browser to disable cookies or to warn you when they are being used. However, if you disable cookies, you may not be able to access certain areas of the Website or take advantage of the improved web site experience that cookies offer.
Our websites may contain links to other websites and social media pages including Facebook, Twitter and LinkedIn. We are not responsible for the privacy policies of the entities responsible for those websites and we recommend that you review the privacy policies applicable to any other websites you visit.
From time to time you may voluntarily supply your personal information to us. This might be through sending an email, through phone conversations, completing an application form, attending a seminar, using services or any other contact method.
Depending upon the circumstances, you may provide to us, and we may collect, information such as, but not limited to, your name, contact details, gender, birth date, employment details, educational qualifications, bank or credit card details for membership fees, services used and details of inquiries or contact with you.
We will collect personal information directly from you unless:
- you have consented to the collection of your personal information from third parties – for example, workplace representatives and key service providers; or
- when we are legally required to do so; or
- it is unreasonable or impractical to do so.
You can choose to interact with us anonymously or by using a pseudonym where it is lawful and practicable. For example, you may wish to participate in a blog or enquire about a campaign anonymously or under a pseudonym. Your decision to interact anonymously or by using a pseudonym may affect the level of services we can offer you though.
The purposes for which personal information is collected, held, used and disclosed
Professionals Australia only collects personal information that is necessary for it to perform its functions and/or activities. When you provide your personal information, it allows us to provide services to you, such as:
- assist you with industrial relations and employment queries;
- inform you about industrial and professional matters
- improve our service delivery;
- manage our relationship with you;
- conduct surveys and research;
- provide educational services and professional development;
- conduct elections;
- provide added member services and benefits
Disclosure of personal information
Any information provided to Professionals Australia is used only for the provision of services to its members and other clients. It is not provided to any other third party except where necessary to provide our primary services, where required to do so by law or where your consent has been provided. In order to provide services, some products are offered in conjunction with third party partners. Some personal information is shared with our partners so that they can provide services to you.
On occasions we may employ other companies to perform functions on our behalf, such as mailing distributions. In these instances we ensure appropriate confidentiality procedures are in place to protect your privacy and provide them only with the information required to perform their function. We take reasonable steps to ensure that each organisation that we disclose your personal information to is committed to protecting your privacy and complies with the Australian Privacy Principles, or is subject to a law or scheme that is at least substantially similar to the way in which the Australian Privacy Principles protect information.
By providing your personal information to us, you consent to us transferring your personal information to such other organisations.
Wherever reasonably practicable we hold electronic personal information on data servers that are owned and controlled by the Professionals Australia in Australia. The data servers are password protected and login secured. However, by providing personal information to us you consent to your information being stored and processed on a data server or data servers (e.g. cloud services) owned by a third party or third parties that may be located outside of Australia. Professionals Australia will take reasonable steps to ensure that any third party providers comply with the APPs.
Wherever reasonably practicable, we hold physical personal information in access controlled premises.
Direct marketing – unsubscribing
You consent to our use and disclosure of your personal information for purposes of direct marketing which may include information about events, products or services that Professionals Australia provide to its members.
If you do not wish to receive direct marketing material or other communications, you may request at any time to cancel your consent by:
- responding using the unsubscribe instructions provided with the correspondence;
- Phoning 1300 853 385, emailing firstname.lastname@example.org or contacting us through the website.
Seeking access and/or correction to personal information
You have the right to request access to your personal information and request that it be updated or corrected. Members can view and update contact details directly through the website. Alternatively, you can email email@example.com or phone Membership on 1300 853 385. It is important that we keep our membership details up to date.
Complaints or queries
If you have any complaints or questions relating to the privacy of information you should contact the Privacy Officer, Professionals Australia, PO Box 1272, Melbourne VIC 3001. Phone (03) 9695 8800. Email firstname.lastname@example.org.
Should there be any changes to the Professionals Australia Privacy Statement, this document will be updated on our website. There may be some individual products where privacy conditions vary from this standard statement. In these instances, the specific or additional provisions will be stated in conjunction with the applicable service offering.